FAQ

What is so special about The Prince and the Heiress?

The Prince and the Heiress is by far the largest Vegebul fandom that’s ever existed. It is all thanks to our members immense support that we’ve grown into the community we are today. We’ve endeavored to honor our members by rewarding them with prizes, recognition, and a safe environment to create lifelong friendships with people who share the same passion for the fandom.

General

The more the merrier! Our only requirement for joining the community is your love for the Vegebul fandom, and that’s it. Whether you post your creations or like to lurk, we welcome everyone with open arms.

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You can reach out to any of the staff to confirm your age. We will need your Discord username and ID number, your TPTH registered email address, and your date of birth. It may take up to 24 hours to complete the verification process.

 

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As of this moment, we are only accepting art for the Smutfest. It is required for participants (as well as lurkers) to register for Smutfest to get access to the Gallery and any uploading permissions. You can do that here.

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Majority of the locked content on TPTH is for Patron donors only. Some of the content is sorted by specific tier donations, as well. In order to unlock those pages, you’ll need to visit our Patreon and make a monthly donation. Afterwards, when you return to TPTH, make sure to log in using Patreon.

Note: When logging into and/or registering with TPTH, we recommend using the same email address you use when signing into Patreon, that way you won’t have two separate accounts on site.

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No. The tier rewards and patron-only locked content are only available for the duration of the donation. Once you cancel your subscription, you will lose the tier rewards and all locked content. Additionally, your Patreon roles that are awarded to you on Discord will be revoked automatically.

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We are currently attempting to find a way to prevent our emails from ending up in the spam folder, however at this time it is out of our control. Emails end up in the spam folder for multiple reasons, such as (but not limited to)…

  • You haven’t added the email address to your contacts
  • Your email client has security measures that prevents our emails from ending up in your inbox. This is a matter you must take up with whatever client you use.

As soon as we are able to come up with a solution, we will update the community.

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Our Discord Server is where many of our members gather. It’s a live chat forum where all of our BVDNs take place, as well as various other events. You can join our server at any time and connect with your favorite author or artist!

 

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Accounts

Generally speaking, no. However, if you want to play a part in our community events, then it is required that all participants create an account with TPTH. You can do so here.

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Many reasons could be preventing you from logging in; most commonly your username, password, or email address is incorrect. Another reason could very well be we are performing maintenance upgrades on the website, and we’ve disabled logins for the members while we do this. If maintenance is being performed, login capabilities can be disabled anywhere up to several days. We will be posting updates via our Discord Server if this is the case.

 

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Email confirmations can take up to several hours to appear. If it’s been at least a full day since you registered, we advise you to double check your spam/junk folders before reaching out to us.

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Deactivated and suspended accounts are typically associated with a policy violation. In the event this has happened to you, you will receive an email explaining some of the reasons why this happened to you and how you can possibly rectify it. If you feel your account was disabled accidentally, please reach out to a staff member so we may address the issue.

 

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It all depends on the violation and the appeal process, which can take at least a week to complete. Reactivated accounts that were in violation of a TPTH policy will be under a 90 day probationary period, meaning if another violation has been made within that time-frame, your account will be removed permanently, including all personal data, which cannot be recovered. Your email address will then be placed on our blacklist, preventing you from recreating another account with us.

 

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The appeal process is only available to members whose accounts have either been banned, suspended, or deactivated. It can take, at minimum, a week to complete. From you, we require…

  • Your name, registered TPTH email address, your Discord username and ID, and your username on the site.
  • The reason why your account was deactivated
  • A letter stating why you believe your account should be reinstated addressed to the Administrator
  • Include any documentation we may need to review the appeal. This can be snapshots of the incident, or a list of referrals you’d like us to speak to.

Request for appeals can be submitted at any time, but if the appeal is rejected for any reason, members will then no longer be eligible for another appeal.

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Oh no! In the event your account was hacked, we urge you to reset your password immediately, and notify a member of staff so we may look into the issue. We encourage all our members to reset their password at least once every three months to prevent phishing. Additionally, we’d like to kindly remind you to never share your login information with anyone – and we will never ask you for your password.

Please note we cannot release your login information to you for security purposes, however we can disable your account until your password has been reset.

 

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Events

It all depends on the event. Some events are hosted on our Discord Server, while others may be split between our website and AO3. We recommend seeking out the event details, which are always posted in our Events Calendar.

 

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Some of our events are considered highly explicit (or NSFW), therefore they are only available to members who are of age. You must verify your date of birth to gain access.

 

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The Smutfest Gallery is only viewable to members who have registered their date of birth and are logged in. There are a number of reasons why you may not have access…

  1. We have yet to review and accept your request. It can take up to 24 hours for us to approve or deny your request.
  2. Some of the information you submitted isn’t correct and/or doesn’t fit our records. If this is the case, we will contact the email address given to notify you of this error.
  3. Your request was rejected because you are not of age or do not meet the requirements for admittance. Rejected requests will be notified.
  4. There is an error in the system. If everything above doesn’t fit you, please reach out so we can look into the matter.

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Ask the TPTH Team

The TPTH team is hear to assist you at any given moment. Please fill out the form below with your inquiry. Our typical response time is less than 24 hours. If for any reason the form below stops responding, please contact us here.

*Note, we will not address account changes or violations to our policies here. This page is for general questions only.

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